Shipping policy

Effective Date: May 21, 2026
Company Name: NXTLVL Sportz
Website: https://www.nxtlvlsportz.com/
Email: info@nxtlvlsportz.com
Phone: +1 956-360-9626
Business Address: 2600 N 24th St, McAllen, TX 78501

1. Overview

NXTLVL Sportz provides shipping for eligible merchandise, apparel, uniforms, promotional items, and other products purchased through our website or events.

This Shipping Policy outlines processing times, shipping methods, delivery expectations, and related information.

By placing an order with NXTLVL Sportz, you agree to the terms outlined in this policy.

2. Order Processing Times

Orders are typically processed within 3–7 business days after payment confirmation.

Processing times may vary depending on:

Product availability
Customization or personalization requirements
Seasonal demand
Tournament or league schedules
Holidays or weekends

Customers will receive confirmation once orders are processed and prepared for shipment.

3. Shipping Methods and Delivery

NXTLVL Sportz may use third-party shipping carriers including USPS, UPS, FedEx, or other available delivery services.

Estimated delivery times vary based on shipping location and carrier operations.

Typical shipping estimates:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (if available)

Delivery times are estimates only and are not guaranteed.

4. Shipping Rates

Shipping costs are calculated at checkout based on:

Package size and weight
Shipping destination
Selected shipping method

NXTLVL Sportz reserves the right to modify shipping rates at any time.

5. Custom and Team Apparel

Custom uniforms, team apparel, and personalized merchandise may require additional processing time.

Estimated production timelines for custom items will be communicated during the ordering process.

Custom and personalized items are generally non-refundable and non-returnable unless defective.

6. Local Pickup

Local pickup may be available for select orders.

Pickup details, scheduling instructions, and pickup locations will be provided when applicable.

Pickup location:

NXTLVL Sportz
📍 2600 N 24th St, McAllen, TX 78501

Customers are responsible for picking up orders within a reasonable timeframe after notification.

7. Shipping Delays

NXTLVL Sportz is not responsible for shipping delays caused by:

Weather conditions
Carrier delays
Incorrect shipping addresses
Lost or stolen packages after delivery confirmation
Holidays or peak shipping periods
Events outside our reasonable control

If a package is delayed, customers should contact the shipping carrier first before reaching out to NXTLVL Sportz.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

NXTLVL Sportz is not responsible for delays, losses, or additional charges caused by incorrect or incomplete addresses.

Additional shipping fees may apply for returned or re-shipped packages.

9. Lost or Damaged Packages

If your package arrives damaged or appears lost, please contact us within 7 days of the expected delivery date.

Customers may be asked to provide:

Order number
Photos of damaged items or packaging
Shipping confirmation details

NXTLVL Sportz will work with the shipping carrier to assist in resolving the issue when possible.

10. International Shipping

At this time, NXTLVL Sportz primarily ships within the United States unless otherwise stated.

International shipping availability may vary.

Customers are responsible for any customs duties, taxes, or import fees associated with international orders.

11. Contact Information

For shipping questions or order support, please contact:

NXTLVL Sportz
📍 2600 N 24th St, McAllen, TX 78501
🌐 https://www.nxtlvlsportz.com/
📧 info@nxtlvlsportz.com
📞 +1 956-360-9626